How To Repair Lunch Box

More than About Our Product Materials

Washing Instructions

Hot or Common cold?

Assistance Removing Sticker Labels

Adjusting Clips and More than

I can't open up my Blueish Water Bento Insulated Canister

Replacement Parts & Silicone Recycling

Separating Blue Water Bento Canister bamboo lid for composting?

Shipping and Returns

Plastic Costless & Carbon Neutral Shipments

It Takes A Hamlet...

More almost our production materials

What kind of stainless steel exercise y'all use?

All of the stainless steel used in our lunchboxes and snack containers is high quality, food safe, corrosion resistant and independently tested.

Our ECOlunchbox Oval and yogurt cup and the Blue Water Bento drove with non-toxic 100% silicone lids are made in Prc of high-quality, food-grade 304 stainless steel. All other ECOlunchbox stainless steel bentos are made in Bharat with high-quality, food-class stainless steel 201 or 304. Both types of steel are excellent for food containers and with proper intendance (meet beneath) will last for a very long fourth dimension!

What kind of silicone do y'all use in your Blue Water Bento lids?

Our Blue Water Bento drove uses a pure food-grade silicone that meets FDA and NSF testing requirements. The non-toxic, plastic-free material has multiple upsides for users. Hither's why we dearest our silicone! It'south non-stick, flexible and easy to clean, and doesn't dry and scissure with use! Our recyclable silicone lids (curl downwards to recycling FAQs for more almost recycling silicone) are dishwasher safe and oven safe up to 400 degrees Fahrenheit (204 degrees Celcius). The silicone lids are also freezer prophylactic, but beware because it'due south risky to freeze in our steel containers. Liquids swell when frozen and if the steel container is overfilled the freezing will split the steel.

Why are silicone lids better than plastic?

From a human and ecology wellness perspective, we believe that silicone is currently the best textile bachelor for snap-on, leak-proof food container lids because it'southward long-lasting and gratis of estrogen-mimicking chemicals commonly establish in plastics, like bisphenol-A (BPA).

Silicone is a synthetic polymer made from the Earth's element silicon, which is the second almost abundant chemical element in the globe's crust and makes up about 27% of the average rock. When mixed with oxygen, silicon becomes silica and is present in nature as sand and quartz that are unremarkably used in making glass.

Non-toxic and rubber-similar, the silicone material used in our products is much more durable and longer lasting than plastic and it does not contain petroleum. Silicone resists degradation resulting from prolonged use as well equally exposure to extreme temperatures and can safely be put in the dishwasher or the oven. Although silicone is non biodegradeable, scientists believe the material is not hazardous to the environment nor toxic to aquatic or soil organisms.

If for some reason (very uncommon!) your silicone chapeau needs to be recycled, we recommend you lot contact your local recycler to enquire if they accept silicone. Otherwise, you are welcome to mail back damaged silicone lids to our headquarters at ECOlunchbox, P.O. Box 1602, Lafayette, Calif. 94549.

Washing Instructions

Please wash all products with warm soapy water prior to first use.

How practice I wash my stainless steel food containers?

With hot soapy water and detergent - or in the dishwasher! Exercise non utilise bleach, harsh chemicals, abrasive cleansers or pads. With proper intendance and cleaning, your stainless steel lunchboxes may be used for years and years to come up.

Does stainless steel corrode or stain?

Stainless steel is a material that is used extensively in the kitchen due to its general resilience against things like rut and corrosion, along with a pretty expert level of stain resistance.

Usually, the chromium inside stainless steel reacts to oxygen in the air and forms a protective film, preventing problems like rust and reducing the risk of permanent marks. With gentle care and regular cleaning, stainless steel will often last for many years and resist developing rust or stains!

Yet, while stainless steel is highly resistant to corrosion, information technology's non completely impervious.

If it's treated with harsh chemicals, similar bleach, or its surface is coated with grease or dirt and not regularly cleaned, the stainless steel is more vulnerable to corrosion and wear. Regular gentle cleaning is required to preserve the appearance and integrity of its surface. In fact, stainless steel actually thrives with frequent cleaning, and, different another materials, it is impossible to "vesture out" stainless steel by excessive cleaning.

Cleaning Tips & Tricks for Stainless Steel

• Wash by hand or in the dishwasher with detergent will clean stainless steel safely and thoroughly. Follow with a hot h2o rinse.
• To remove nutrient stuck to your lunchbox:
• Soak the container in warm soapy water so make clean with hot soapy sponge.
• For more stubborn cases, a Nylon non-abrasive pad with detergent should be adequate for dealing with nigh deposits.
• Another gentle merely tough approach to removing deposits and stains is to use a baking soda paste. Simply mix a tablespoon of soda with a little water into a thick paste. Coat the problem expanse and leave for half an 60 minutes. And so rub with a damp cloth, rinse and dry out.
• Please annotation: H2o with a high mineral content tends to leave h2o spots, so in this example, it is recommended y'all wipe the surface completely dry with a clean, dry textile.

No Bleach... and Other No-nos

• Bleach will stain and harm stainless steel, do not employ cleaning sprays or solutions that contain bleach.
• Never apply steel wool or steel brushes. They will scratch the surface of your stainless steel and get in more susceptible to rusting and staining.
• Abrasive cleaners will scratch the surface and should e'er be avoided.
• Dingy water and cleaning solutions can leave a residue that can stain and damage the surface, so don't forget to rinse and dry.
• Long-term exposure to tabular array salt and table salt and vinegar mixes can damage stainless steel.
• In order to reduce risk of staining, do not permit the following acidic food items to remain on stainless steel surfaces for hours: ketchup, mustard, mayonnaise, lemon juice, vinegar, salt, and salad dressing.

Are the silicone lids dishwasher safe?

The silicone lids used in our Blue Water Bento drove are dishwasher condom. They tin can too exist paw done. Avoid harsh chemicals like bleach.

In instance of nutrient odors, launder the lids with a paste made from baking soda and water. Simply mix a tablespoon of soda with a little water into a thick paste. Coat the trouble surface area and leave for half an hour. And then rub with a clammy cloth, rinse and dry.

How practise I wash the numberless and napkins?

All of our Blue Water Bento lunch bags and our flannel napkins are 100% organic cotton. Automobile launder cold. Tumble dry medium. Hand washing and air drying are OK, too.

How do I wash bamboo utensils?

Wash your bamboo utensils in hot soapy water. Towel dry. Bamboo is not dishwasher condom. Do non soak.

Hot or Cold

Are your lunchboxes insulated?

Our new Blue Water Bento Insulated Canister keeps food hot or cold 8 plus hours. Information technology's a vacuum-insulated container with an infrequent round blueprint.

Our ECOlunchbox Classic and Bluish Water Bento lunch box collections are fabricated with the traditional single layer of stainless steel and do non function equally a thermos. They will proceed food warm for about an hour. Remember the stainless steel container volition have on the temperature of your food, so if you put hot scrambled eggs in, your ECOlunchbox will get hot as well!

ECO TIP: Food will keep cool in an ECOlunchbox tucked inside an ECOlunchbag. Hither are a couple of strategies to keeping food cold – pack a stainless steel water bottle with ice and peak off with water to use as a plastic-complimentary icepack inside your lunchbag. Alternately, we propose wrapping a conventional reusable icepack in one of our ECOnapkins and adding it to your luncheon! This volition keep the container cool and catch whatsoever condensation from the icepack.

Can I warm food in ECOlunchboxes?

Yes, but exist careful! Stainless steel is oven prophylactic and foods tin can exist warmed in our ECOlunchboxes upwardly to nearly 350 degrees Fahrenheit. A toaster oven also works keen! Utilise over a camp stove is also acceptable. (Please annotation: Heating over a campfire might piece of work if done advisedly, but the fire will blacken the lesser and information technology's harder to command the rut, so the container could become damaged and we don't recommend information technology.) Keep in mind that metallic is conductive and will become hot. We recommend using a pot-gripper to lift your hot lunchbox.

Our Blue Water Bento collection made from steel with silicone lids is also oven safe up to 400 degrees Fahrenheit.

Stainless steel is not for use in the microwave. Our containers are not recommended for freezing foods either since freezing swells liquids and the expansion volition dissever the steel.

Help Removing Sticker Labels

The sticker is difficult to remove, what can I do?

We have changed our stickers and so that the glue is no longer too sticky! Usually the stickers will peel off in one piece if an edge is lifted and the sticker is gently pulled off the box.

However, if you have purchased a lunchbox with a super pasty sticker (stock sold before June 2022), we know it's not fun to get stuck in the kitchen working on a sticker removal project. Sorry!

Use a pilus dryer to warm the characterization and soften the glue before attempting to remove the sticker. When the adhesive is warmed, sticker will peel off in one piece. To see how this is done, spotter this video:

Other stubborn sticker removal options include:

• Soak the container in hot soapy water to loosen sticker.
• Rub sticker/glue with a textile soaked in vinegar to soften mucilage.
• If that doesn't piece of work, smear vegetable oil on the sticker, permit sit for 20 minutes or and so and then utilize a rough pot scrubber to remove.
• Lastly, if the other options haven't worked for you, soak the container in boiling water, allow to absurd slightly until you lot can handle, then scrub sticker off.

Adjusting Clips and More than

How do I make clips tighter or looser?

The clips on our ECOlunchbox Iii-in-I Archetype, Iii-in-1 Giant, and Tri Bento can be adjusted! We do Non recommend adjusting the clips of the ECOlunchbox Oval & Snack Cup. The clips are very rigid and trying to curve them could break the weld.

Some people similar a hard tight snap when they clip shut their ECOlunchbox. Just trivial people often like a less tight clip, so information technology's easier to open and close our lunch boxes all by themselves.

Regardless of how tight the clip is, we recommend pushing open the clips of our stainless steel food containers with your compact part of your thumb. Learning to open/shut a Tupperware container may take a bit of practice and, in the example of small children, some bones instruction. The same is true with our ECOlunchboxes. Typically, children and adults fumble a bit with the clips the first two or three times and and then the opening/closing becomes very intuitive and easy!

For step past step instructions, watch the video beneath.

Since 2022, our clips cannot be removed from the Three-in-One lunchbox and you won't take whatsoever issue with them falling out.

I can't open up my Blue Water Bento Insulated Canister

Accept you ever had problem opening a thermal water bottle or food container? Nosotros accept! What happens is that you put in hot food, seal the container and when you try to open it several hours later, it's sealed shut. The liquid or food inside has cooled plenty to create a temperature differential and resulting suction that makes opening impossible.

Worry no more that you lot or your kid will get stuck with an unopenable, suction-sealed thermos. ECOlunchbox has designed a clever pull-tab loop on the light-green silicone gasket to break suction seals easily and unscrew the lid. Simply, pull the tab and you'll hear a little "whoosh" every bit the suction seal breaks and the container becomes easily openable.

My 3-in-one Splash Box Top and Bottom Is Stuck Together?

Occasionally the top and bottom layers of the three-in-1 Splash Box go stuck together by suction. Don't worry. It's non broken. Sometime the parts get stuck together due to suction. Common cold air in the lesser section sometimes contracts and creates a suction, making it hard to separate it from the height layer. Travel via airmail or at altitude will likewise sometimes create this suction when the lunchbox is opened at ocean level due to pressure changes.

Not to worry! This is not a defect. One time the layers are separated, yous'll have easy use of the bento box and this problem is unlikely to reoccur.

Nosotros suggest that you warm the box to increment the temperature of the air inside the lower compartment to brand the suction seal less stiff. Put in a bowl of hot water and weight it down for about 10 minutes to heat the air so it expands and the suction reduces. Lay the box down on its long side and grap the lesser with your left paw and the top with your right hand - pull apart and gently twist to break the suction seal. If the hot water doesn't do the trick, put into the oven at 200 for fifteen minutes, remove with pot holder and follow instructions above to pause the seal.

Nosotros're thrilled that our innovative design is very leakproof when the container is in utilise, but sorry for this unexpected (and unavoidable, as far as nosotros can tell!) issue. We're not sure how to accomplish both leakproof office and avoid this occasional inconvenience.

Replacement parts and silicone recycling

I've lost a part. Tin you help me?

Longevity of use is important to u.s. at ECOlunchbox. That'due south why nosotros provide replacement lids in Lids & Parts.

Additionally, we're sorry only due to the varying molds and hand-finishing techniques used in our ECOlunchbox classic line, we are unable to provide replacement lids for our 100% steel containers. Nosotros can't guarantee the steel lids from ane batch of molds volition fit a lunchbox from another batch.

End of life info. Recycling steel, silicone and textiles?

We build our products to concluding, but sometimes things break. If one of your steel bento boxes gets damaged beyond use, your local recycler will generally accept information technology curbside or you may drop it off at a recycling depot and be paid for the steel based on its weight.

When it comes to our silicone lids, information technology'due south very rare they get damaged, but if you need to recycle a damaged i don't worry. Yes, we are able to recycle silicone. It has depression melting points, making information technology easy to recycle. The procedure consists of grinding it down and converting it into pellets than can be molded and extruded to produce new products.

Find a recycling depot that accepts silicone in your area or you're welcome to mail back damaged silicone lids to our headquarters at ECOlunchbox, P.O. Box 1602, Lafayette, Calif. 94549. We work with TerraCycle's mail service-back program to recycle silicone returns.

For round design information about all our products and how to handle end-of-life recycling, we've created a searchable Google Spreadsheet database.

How can I dissever Blue Water Bento Canister bamboo lid for composting?

When we set out to design an ECOlunchbox thermos, our goal was to create a first-of-its-kind fabulous container that our community could utilise joyfully for a long time and then recycle and biodegrade mindfully at finish of life — instead of tossed in a landfill. ECOlunchbox'southward approach to designing our new Blue Water Bento Insulated Canister is chosen "circular" or "cradle to cradle" design considering nosotros've solved for health and environmental impacts at every stage of the product's lifecycle -- from inception to disposal.

With our Blue Water Bento Canister, there's no molded plastic of whatsoever kind used in the pattern. In fact, our chapeau threading is made from steel. Each cloth used in the production easily separates for recycling! The steel base is 100% recyclable. The etched bamboo lid, which features wood insulation instead of molded plastic, can exist removed with a flat caput screwdriver and composted at habitation or commercially. (Note: many recyclers won't fifty-fifty require the bamboo chapeau topper to be removed since it's a biodegradable part.) The silicone gasket tin be mailed back to ECOlunchbox for recycling or turned in at a regional recycling depot that accepts silicone.

Shipping and Returns

How much does aircraft cost?

We ship via UPS or USPS. Shipping costs tin be calculated from the shopping cart earlier proceeding to checkout.

Shipping costs for the contiguous Usa are equally follows:

• Spare parts purchases upwards to $vii.00 volition cost $3.00 in shipping.
• Purchases from $7.01 - $49.99 volition cost $v.00 in shipping domestically. International shipments are paid past buyers and rates calculated at checkout.
• Purchases over $60.00 will ship free domestically. International shipments are paid by buyers and rates calculated at checkout.

Please annotation: ECOlunchbox ships domestically using the almost economical rate available from either USPS or UPS Ground. Buyers who have a carrier preference may utilize the pull-downwardly bill of fare in the cart to make their pick and accept that carrier's shipping costs.

I simply placed my social club, when volition my items ship?

Your social club volition ship out from California within three-five business days. For domestic orders, we usually transport USPS Priority Mail but yous tin also select UPS services. We send from California so most orders shipped via USPS volition arrive inside 3 business organization days once it leaves our warehouse. Orders shipped via UPS ground can take five-seven business days depending on your location.

We do offer expedited shipping options upon special request, please telephone call or email the states to place your guild if yous need a quicker turn around.

The map below provides estimated shipping times for the USPS Priority orders after the iii twenty-four hours fulfillment window.

Practise you transport internationally?

Yep, nosotros ship to almost international countries via USPS First class or Priority Mail. Information technology can take up to 2-5 weeks to have your order delivered, depending on the shipping service selected. Please be enlightened that some countries can impose custom duty taxes (VAT) depending on the order amount.

Tin can I return my ECOlunchbox if I don't like it?

Yes we accept returns. If y'all're not happy with your ECOlunchbox, please vist our Customer Intendance folio to read our return policy for items sold through our Web store.

If you purchased your ECOlunchbox from some other retailer, such as Amazon.com, please return the item to that retailer.

Shipping misdeliveries, stolen packages, insurance, etc...

Sometimes packages get lost, delayed or stolen. This is disappointing, simply fortunately most of our retail orders are shipped USPS Priority Mail and some are shipped UPS (check your packing slip to see what service was used for your shipment). In either instance, our shipments are insured up to $100.

For actress peace of mind, you can purchase Route insurance in the cart. This is a third-party insurer that charges 2 percent of the club value or a minimum of 98 cents. In cases of non commitment, Route will have your society reshipped and you won't have to deal with filing a claim with USPS or UPS. Equally an added benefit, you'll have enhanced tracking.

In instances of lost, stolen, damaged or delayed shipments, information technology is the customers responsibility to contact the carrier for resolution. ECOlunchbox will make every endeavour to provide whatever necessary information (tracking #, tracking history, etc.) to simplify the process.

For example, if there's a trouble with a lost or suspected stolen package, ECOlunchbox suggests you ask your mail carrier or UPS delivery person for information. Ideas include leaving a note on your mailbox or front door, speaking to the delivery person or calling your local post part branch or UPS customer service to get more information. Sometimes the carrier will be able to help yous locate your bundle.

Only if the carrier confirms it was left at your commitment address and y'all however tin't find your ECOlunchbox shipment or there'southward an unexplained delivery delay, please use your invoice and tracking number to file an online claim with the U.S. Postal Service or UPS. Please allow us know if y'all need documentation from ECOlunchbox to back up your merits.

Plastic Complimentary & Carbon Neutral Shipments

Since our founding, ECOlunchbox has endeavored to strictly avert the employ of plastic in all of our products. Our mission is to help families reduce their dependence on plastic by providing loftier-quality, plastic-gratis nutrient container options. So, we're no strangers to ditching plastic, but removing plastic from our shipments proved tough to achieve until recently.

In 2022 we announced a serial of improvements to our packaging and shipping materials that accept resulted in plastic-free shipments of all ECOlunchbox branded products.

We swapped the poly bags we used to protect our Blue H2o Bento silicone lids from grit with recyclable tissue paper wrappers. The Blue H2o Bento organic lunch numberless are now shipped in recycled kraft bags. And the ECOlunchpod tucked in the elevation compartment of the Three-in-One Classic currently ships with a kraft newspaper belly ring to prevent scratching in transit instead of a polybag.

We replaced plastic tape with recyclable kraft paper record. Wherever we can, nosotros are plucking out more and more than plastic from our back-cease operations, including when it comes to office supplies and our standard operating procedures equally a certified California Green Business. Unfortunately, non all manufacturers are going plastic-free nevertheless. Some of our third-political party accessories, like the Silicone Bento Cups (12 pack), Tableware Trio, and Silicone Smoothie Straws are however shipped in poly numberless. Unfortunately, that'southward how the manufacturers provide these products.

To mitigate the climate impact of aircraft our products, our UPS shipments travel carbon neutral! ECOlunchbox counter balances the carbon dioxide emissions generated by the transport of our UPS packages by purchasing carbon offsets. This means that for every ton of CO2 ECOlunchbox shipments produce in transportation, we fund an equivalent amount of CO2 saved by a verified emission reduction project. Global projects include reforestation, landfill gas devastation, wastewater treatment, and methane destruction.

Purchasing carbon offsets for our UPS shipments is just i of several initiatives we accept in place at ECOlunchbox to assist gainsay global warming. To acquire more virtually boosted offsets nosotros buy and other eco-friendly operations strategies nosotros have put in place, go to our blog nigh our certification equally a California Green Business.

We welcome your encouragement, suggestions, and feedback on our packaging and shipments. Please experience free to email us! You can learn more most our Plastic-Free, Carbon Neutral Shipments in our blog!

It Takes a Village...

Why was ECOlunchbox founded?

ECOlunchbox was started by eco mom Sandra Ann Harris, who lives in Lafayette, Calif. with her husband and two school-age children. Sandra wanted to brand bachelor lunchware for families that would help them reduce their dependence on plastics for health and environmental benefits. Plastic is a petroleum-based fabric that leaches chemicals in our nutrient, our bodies and the surround.

For the full story, watch our video on who we are and what nosotros do. Sandra also tells her founding story on our website and has been profiled in numerous articles.

How tin can I submit new product ideas to ECOlunchbox?

ECOlunchbox strives to make available everyday "tools" for the green family. We believe that by going green at lunchtime and using our no-waste, no-plastic products families can salve their health, the environment & their handbag! Our ECOlunchbox lunch waste written report shows that a typical family unit using conventional throw-aways generates approximately four,320 pieces of trash annually and the dispensable packaging costs more than $400 annually!

If yous have a new product idea that dovetails with our mission to aid families reduce their dependence on plastics, particularly at lunchtime, nosotros'd love to hear from yous. Please email us at customerservice@ecolunchboxes.com.

Source: https://ecolunchboxes.com/pages/faq

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